Many of us use the phone even more than talking live with the people, and there are times when our desire coincides with the desire to call another person to make a phone call. When such a situation occurs, the phrase comes to mind Clint Eastwood:
I’ve had moments when I’ve thought about somebody, picked up the phone to call them and they are on the line already, and I think that maybe there’s some vibration, some connection.
In my life there were moments when I was about someone thought, picked up the phone to call, but the man was already on the line, and I think that, perhaps, between people there is some vibration, some connection …
The conversation — a dialogue between two or more people, which can occur in a cafe on the street, in the park, at school or in the disco club. Participants talk always have to be polite, mannered and pleasant companion to feel comfortable to maintain communication in the future. You should not completely sink into the phone when a man sitting in front of you, t. To. It is very impolite.
Please note on the picture! Translation phrase: Do you mind if I glue your phone to your forehead, to me at least, it seemed that you look at me when I’m talking to you?
Telephone conversation (telephone conversation — a conversation over the telephone) is always more difficult to conduct, as it is a way of communicating when we share information with each other only by means of words and can not pass the information on means of facial expressions and gestures. In this communication we focus only on the voice of the person and try to listen to the tone, to catch every word, and quickly find the necessary phrases for the reverse reaction.
Now imagine that we are talking on the phone with a business partner or a pen pal, and here is a man who speaks English only. Everything else can be added communication problems, and it is natural that in such a situation is easy to get lost, to lose track of what has been said, be ashamed to ask again the interlocutor and be doomed to complete failure …
However, it is not necessary to raise a panic, it’s not a tragedy, and to help us can come to such phrases as:
There’s a lot of background noise. I can not hear you very well. Can I call you back? — There are a lot of ambient noise. I can not hear you.
This is a bad connection. Please hang up and I’ll call you back. — Very bad connection. Please hang up and I’ll call you back.
In a telephone conversation, our goal is to demonstrate confidence and thus make a good impression on the interlocutor, which is formed in the first 30 seconds of communication.
The main thing — to try to concentrate and to reduce the slight embarrassment, or your trembling voice can play against you, and therefore control of the situation will be lost, and to restore the confidence of the former is unlikely to succeed. Remember — prevention is better oversight than to fix it!
At some point you may even seem that the other person does not understand you, and it may be so, because he, too, need time to get used to your intonation, pronunciation and speaking rate. And perhaps, the source will ask you to repeat something several times, so it is helpful to write on a separate sheet of what you want to say, to keep to the idea during a conversation (write down what you may be going to sau).
You also have the right to ask again if something is left out of the conversation, because it is quite natural, and come to the aid of the following phrases:
Sould you repeat your last phrase, please? — Could you repeat the last sentence, please?
Sorry, I did not catch you. — Sorry, I did not understand you.
On the phone, you may occasionally be asked to dictate the name or surname to spell, so we can use the Spelling (dictate letters as they sound in English alphabet) or international interkodom (in case you did not hear):
Each letter is associated with a particular word, and we will call these very words, to avoid errors in writing.
You should say: P apa E cho T ango E cho R omeo.
And then: J uliet O scar H otel N ovember S ierra O scar N ovember.
Useful phrases for the telephone conversation
It is important to own a thematic vocabulary to time to utter a phrase, and therefore I recommend to memorize the following expressions.
Greets and represents:
Hi! This is Helen. — Hi, this is Helen.
Nello, Petra. Jean is speaking. — Hello, Peter! It — Gene.
It’s Julia here. — This is Julia.
This is Pamela. — This is Pamela.
We invite you to phone
Could / Can / May I speak to …, please? — Can I speak to …, please?
May I speak to Harry? — Be kind, Harry!
Is Olga in? — Olga in place?
We answer that the person is not there:
He is not here. — He is not.
Mr Peterson is out at the moment. — Mr. Peterson went.
I’m afraid he’s out at the moment. — I am afraid that it is not right now.
Jane is not here right now. — Jane is not available.
I am afraid he’s in a meeting now. — I’m afraid he’s in a meeting.
He is talking on another phone now. — He is talking on another phone.
She is not in the office at the moment. — It is out of the office.
Question and answer, when people come back:
When will he be in? — When will he come?
In about 3 hours. — 3 hours later.
Ne’ll be back in 20 minutes. — He’ll be back in 20 minutes.
She’ll be back in an hour. — It will be an hour later.
We asked about the possibility of call:
CAN you call me back, please? — Could you call me back please?
Could you call again a bit later, please? — Could you call back later?
Try calling again later. — Try to call back later.
We ask and call the phone number:
What is your telephone number? — What’s your phone number?
Can you leave your phone number, please? — Could you please leave your number?
Could I get your phone number, please? — May I have your number?
My telephone number is … — my phone number …
You can reach me at … — You can contact me on the number …
Call me at … — Call me the number …
We ask and offer something to say:
Can you, please, tell me … — Tell me, please …
May I take a message? — What can I transfer?
CAN I get your name and address? — May I have your name and address?
What message would you like to leave? — What would you like to convey?
Could / Can / May I take a message? — I can him something to pass?
Would you like to leave a message? — You want to leave a note?
Is there any message? — What is a message?
Tell him I will call in the evening, please. — Tell him I’ll call in the evening, please.
Tell him Mary phoned and I’ll call again at half past two. — Give that called Mary, and I’ll call you back at 14:30.
The answer to the request:
Yes, certainly, I’ll pass on your message. — Yes, of course, I will pass your message.
I’ll make sure he gets the message. — I’ll make sure he got your message.
We ask again:
Can you repeat, please, what you said? — Repeat, please, said.
Sould you, please, repeat that? — Say it again, please.
I’m sorry, I did not get that. Could you say it again, please? — Excuse me. I do not quite understand (a). Could you repeat the message?
I’m sorry I can not hear you very well. — Excuse me. I’m not hearing you.
We offer a call back:
Please, call again … — Call me, please …
We ask to wait:
One minute … — One moment …
Hold on a minute … — Wait a minute …
Can / Could you hold the line, please? — Do not hang up, please.
Please hold. I’ll just put you through. — Wait, please, I’ll you to join.
Please phone number:
Please give me the telephone number of … — Please give me a phone number …
Do you know the number for …? — You know the number …?
Could you tell me the number for …? — Could you tell me the number …?
If poor communication:
This is such a terrible line (It’s a really bad line). I can not hear a thing. — I can not hear anything — a terrible relationship.
Sorry, it’s too noisy here today. — Sorry, here today is very noisy.
The line just went dead. — Disconnect.
This line is so poor. — Very bad line.
If the line is busy:
The line is busy. — Busy.
I’m sorry, but the line is engaged at the moment. — I’m sorry, but the line is busy right now.
I can not get through at the moment. — I can not get through.
Please speak louder:
CAN you speak a bit louder, please? — Could you speak a little louder?
Sorry, can you speak up? — I’m sorry, could you speak louder?
Please be informed about the need to charge the phone:
I need to recharge my mobile. My battery’s very low. — I need to recharge the phone battery is nearly villages.
My battery’s about to run out. — My battery is nearly exhausted.
I need to charge up my phone. — I need to charge the phone.
If you typed the wrong number:
I must have got the wrong number. — I must have the wrong number.
You dialed the wrong number. — You dialed the wrong number.
You must have misdialed. — You probably have the wrong number.
Please send by e-mail:
How about sending me it by email? — Maybe I will send it by e-mail?
We express the need to make a call:
I have to make a phone call. — I need to call.
CAN I use your phone? — You can use your phone?
It’s urgent! — This is urgent!
End the conversation:
Look forward to hearing from you soon. — I look forward to your next call.
It’s been nice to talk to you. — It was nice to talk with you.
I hope this article will help you solve the problem of communication, and I wish you never get into awkward situations, especially on the phone!