In Proceedings By Natalia

How skillfully to interrupt the interlocutor? Dealing with interruptions

When we were children, we were taught not to interrupt others (not to interrupt others), as they say. But in a meeting or during a business interaction, you probably faced with a situation where in the middle of a monologue of your interlocutor wants to stop it and to express their point of view (to express your standpoint / your point of view), but he speaks and says (they keep talking ). You may want to add important information (an important piece of information), but as long as your opponent comes to the end of his tirade, you already forget what to say or you will have more questions for discussion. What to do? Listen or interrupt the interlocutor?


How do we listen?

Passive — this is when we just listen to what they talk. It so happens that our interlocutor is worried, speak their minds quickly and sometimes confused, sometimes, on the contrary, slow, confused. Their participation should demonstrate phrases like Sure, I understand (of course, I understand) or That’s rather interesting (It is very / quite interesting). Such situations are typical when listening to higher position, for example, the head. The main thing — to be able to feel the opponent and do not interrupt. If the interlocutor is difficult to continue, it is possible to stimulate the phrase Please, continue! (Please continue!).

Much more common in business practice is necessary to listen actively to get more information, because time, as we all know — money (time is money). Using such tactics, it is appropriate, even at the initial stage to interrupt the speaker, saying Excuse me, what do you mean? (I’m sorry that you have in mind?) Or Excuse me, it’s not really clear to me (I’m sorry, I do not quite understand ).

Stimulate the interlocutor and can paraphrase the above, to ensure the accuracy of understanding. Paraphrase can be used if your opponent is expressed vague. In this case, we can say In other words, you would like to say that (in other words, you want to say) or As far as I understand you mean, that (as far as I understand, you mean that).

In addition, it very efficient use summarization (summarizing) the main aspects of what has been said. For example, So, as far as I could understand / as far as I’ve understood (So, as I understand it). When everything is clear, you can express your opinion (to express your opinion).

Here are the key phrase:

  • Would you mind if I just say something here? — You do not mind if I say something now?
  • May I add something here, please? — May I add something, please?
  • I have a point to add … — I want to add something …
  • I’m sorry for interruption, but … — I’m sorry for interrupting, but …
  • I’d like to come in here if I may. — I would like to intervene, if possible.
  • Apologies for jumping in just like this, but … — I’m sorry and so interfere, but …
  • (Mike), can I ask you just a quick question here, please? — (Mike), you can quickly ask a question now, please?
  • I’d like to comment on that. — I would like to comment on that.
  • Would you mind if I just jumped in here and said something about ..? — You do not mind if I’m here to step in and say something about ..?
  • Just a moment! What about ..? — Just a minute! What about..?
  • Do you really think so? My impression is that … — You really think so? I have the impression that …
  • Wait a minute! What about ..? — Wait a minute! What about..?
  • I must say at this stage that … — At this point, I must say that …
  • Can I just butt in at this point? — Can I intervene at this stage (here)?

The voice and body language

When you interrupt, you speak clearly. If your voice sounds cautiously and uncertainly (tentatively), you can easily ignore. Raise your hand (raise your hand), or leaning forward (lean forward). If the meeting has a chairman (chairperson), look at him, not the speaker, and post a sign if you want to say something. So your valuable comments will not go unheeded. You will be able to show their involvement nonverbally.

Give yourself to kill?

Of course, you should be given the opportunity to kill himself (and not just interrupt myself), because there are a variety of situations. But do not give the words of another speaker only out of politeness (out of politeness). Sometimes it is important to finish the thought that the meeting went on as planned. If you want to prevent interference in your monologue, you can use such phrases as:

  • Sorry, could I please continue what I intended to say? — I’m sorry, I can continue my thought? (letters. «that intended to say»)
  • I would like to finish what I was saying first. — I’d like to finish what the first said.
  • I’ve just got a few more things to say. — I want to say something else.

Returning to the subject

In many cultures, interrupting — that does not mean not to have manners. Therefore, we must be prepared for the fact that at international meetings may well kill you. Here are a couple of cliches that can help in this situation:

  • So, let me continue … — So let me continue …
  • Anyway, let’s get back to the topic … — In any case, let’s get back to the subject …
  • To return to what I was talking about … — Going back to what I was saying …

We collect one’s thoughts

When you are interrupted (when you’ve been interrupted), and it was done suddenly, you may need to collect my thoughts (to gather your thoughts) before continuing. If you do it in silence, someone can take the initiative in their hands. Here are some useful phrases that allow you to win a couple of seconds to decide what and how to say more:

  • Where was I? Oh, yes … — Where was I? Oh yes…
  • Well, let’s see now … — So, let’s see …
  • Let me think … — Let me think …

At the international conference it is very easy to be interrupted interlocutors who speak more fluently. Do not let this happen. Just because someone says quickly, their ideas are better than yours. Therefore, interrupt politely but insistently (politely, but firmly) and stop those who interrupts you to get your thoughts and ideas were expressed to the fullest extent. Good luck!

 

Proceedings

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